Implementing, within a particularly tight 5-month Covid restricted deadline, an ISO17025 compliant system for live field- based testing of mobile telephony systems and devices
With new and emerging technologies and increased pressure for field based mobile testing services to become registered to formal international standards, the client required additional resource and expertise necessary to assist them develop a UKAS approved ISO17025 system to underpin the rollout of their services across Europe
he client, headquartered in Brazil, was founded in 2014 to offer mobile device field testing solutions focused on smartphones, smart devices, chipsets and SIM cards. Their services were provided to device manufacturers, original design manufacturers, original equipment manufacturers and mobile operators. Clients included Motorola, Lenovo and Nokia.
The solutions offered throughout the device development process include: testing prototypes, static tests, mobility tests, IP Multimedia System (IMS), VoLTE & VoWiFi. The company provides testing solutions for field trials on live networks and assist their clients create, develop and manage the Carrier Certification process.
The approach and the project
Given the geographic spread of the participants (San Paulo, Barcelona, Lisbon and Croatia), and the additional pressures arising from COVID restrictions, the project was undertaken completely remotely.
A comprehensive gap analysis of existing systems was undertaken to highlight the actions required to ensure the system implemented was in compliance with the stringent 17025 requirements.
The project thereafter consisted of scheduled meetings being undertaken with personnel from around the world in order to obtain input and ownership of the systems processes and practises developed. Additionally, given the commercial imperative of the deadline Statius managed the UKAS liaison process to ensure early engagement and that the UKAS assessment process was fully understood.
Statius provided support at the quality and technical assessments both of which were passed within the very tight deadline imposed.