The problem

The Jackson Lift Group has had to address a number of management system and compliance related issues for which they have sought support from Statius over the last 25 years.

The client

The Jackson Lift Group, established by George Jackson in 1979, has rapidly grown to become the largest independent lift company in the South of England with head offices in London and various regional offices. The activities of the Company encompass the full range of lift services; in any one year the Company installs around 70-80 new CE marked lifts in accordance with the Lift Regulations, services over 20,000 lift “units” and undertakes about 10000 repairs.

Statius has worked with Jackson’s since 1992 and, as with many of our core clients, Statius has undertaken a number of critical projects for the Company.

The approach and the solution

The initial commission was to assist the service company prepare for, and obtain, the then BS 5750 quality management standard. After an initial diagnostic, a plan of work was developed and accepted. The original goal was to complete the work and gain registration within 12 months; in fact, the project was completed in 10 months and under budget – no mean achievement! Other projects successfully completed since include the registration of the installation company to ISO 9001 and the upgrading of the management systems in both companies to the 1994, 2000, 2008 and 2015 revisions.

Jackson’s are seen by many in the industry as the “Rolls Royce” of independent lift companies and, as a direct result of the initial Jackson’s commission, Statius now enjoys an unrivalled reputation in this sector and is easily market leader.

The “champion” of the original, and all subsequent, projects was the then project manager, now Company Director, John Clarke. Totally organised and totally committed to quality, John recently commented that “Statius has assisted us in providing long-term beneficial improvements to our business …. they work with us to ensure we keep abreast of current and future issues.”.

The outcome

Statius has assisted the Jackson Lift Group over a period of 25 plus years with:

• Initial registration to ISO 9001 quality management system for the services division

• Initial registration to ISO 9001 for the installation division

• Compliance with the Lift Regulations

• Registration for the head and regional offices to the environmental and health and safety management systems ISO 14001 & OHSAS 18001