Management Systems for the Jackson Lift Group

The problem 

The Jackson Lift Group has had to address a number of management system and compliance related issues for which they have sought support from Statius over the last 25 years.

The client

The Jackson Lift Group, established by George Jackson in 1979, has rapidly grown to become the largest independent lift company in the South of England with head offices in London and various regional offices. The activities of the Company encompass the full range of lift services; in any one year the Company installs around 70-80 new CE marked lifts in accordance with the Lift Regulations, services over 20,000 lift “units” and undertakes about 10000 repairs.

Statius has worked with Jackson’s since 1992 and, as with many of our core clients, Statius has undertaken a number of critical projects for the Company.

Jackson Lifts machine room

Jackson Lifts machine room

The approach and the solution

The initial commission was to assist the service company prepare for, and obtain, the then BS 5750 quality management standard.  After an initial diagnostic, a plan of work was developed and accepted.  The original goal was to complete the work and gain registration within 12 months; in fact, the project was completed in 10 months and under budget – no mean achievement! Other projects successfully completed since include the registration of the installation company to ISO 9001 and the upgrading of the management systems in both companies to the 1994, 2000, 2008 and 2015 revisions.

Jackson’s are seen by many in the industry as the “Rolls Royce” of independent lift companies and, as a direct result of the initial Jackson’s commission, Statius now enjoys an unrivalled reputation in this sector and is easily market leader.

The “champion” of the original, and all subsequent, projects was the then project manager, now Company Director, John Clarke.  Totally organised and totally committed to quality, John recently commented that “Statius has assisted us in providing long-term beneficial improvements to our business …. they work with us to ensure we keep abreast of current and future issues.”.

The outcome 

Statius has assisted the Jackson Lift Group over a period of 25 plus years with: 

  • Initial registration to ISO 9001 quality management system for the services division
  • Initial registration to ISO 9001 for the installation division
  • Compliance with the Lift Regulations
  • Registration for the head and regional offices to the environmental and health and safety management systems ISO 14001 & OHSAS 18001

For a consultative meeting or additional information, please get in contact.


 

Services

Our Clients Love Us

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Simply ISO9001

“Statius took time to understand us, then they made ISO9001 very simple whereas other consultants had made it impossibly complicated”
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Mindset management

“This (assignment) has confirmed some things I knew, and that was useful; some things I didn’t and that too was useful. However, most importantly, I guess we all felt a bit uncomfortable at times but now we have a real and robust improvement plan to go forward with.”
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Mindset management

“The (performance improvement) work you have undertaken has providing a real opportunity for us to break out of our mindset… I’m just afraid it will stop!”
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Streamline and simplify

“I have to say from a personal viewpoint, since you came on board you have helped streamline and simplify our systems brilliantly, and continue to do so, which makes my job much more straight forward, and I thank you very much for all your efforts...”
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Securing new business

“Without the help of Statius and the systems and processes developed we would not have secured £27m of framework agreements and term contracts.”
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Changing thinking

“Statius challenged and changed our thinking, without them we would never have changed the business model and we’d be far less prepared for sale.”
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Integrated management

“Statius’s hands on approach and genuine interest in the development of the Integrated Management System meant that we successfully achieved ISO 14001 certification (at the first attempt) and we shall rely on their future support as we develop our systems.”